Deepening Donor Engagement and Understanding

Donor Survey Services

At Touchworks, we recognize the crucial role Donor Stewardship has in strengthening relationships with your supporters.

Our Donor Surveys are designed to provide invaluable insights into donor preferences, opinions, and experiences, using a variety of methods including print, online, telephone, and in-person.

fundraising envelope

Importance of Conducting Donor Surveys:

  • Understanding Donor Preferences and Feedback: Surveys are an effective tool for gauging donor satisfaction and preferences. By asking targeted questions, you can gather essential information on donors’ views regarding your organization’s direction, communication methods, and their overall experience.

  • Enhancing Donor Communication: Tailoring communication based on survey feedback can significantly improve donor engagement. Whether it’s preferred communication channels, content preferences, or feedback on past events, understanding these aspects helps in crafting messages that resonate with your donors.

  • Identifying Key Donor Segments: Surveys can reveal important demographic information and details about donors’ relationships with your organization. This information is vital for segmenting your donor base and developing personalized stewardship strategies.

  • Improving Fundraising Strategies: Insights from donor surveys can guide your fundraising approach, helping you understand what motivates your donors, their giving capacity, and areas where your organization can improve its fundraising tactics.

Our Donor Survey Services:

  • Custom Survey Design: We design tailored surveys that focus on the key information you want to learn, ensuring the questions are relevant and actionable.
  • Multi-Channel Survey Distribution: Our team can distribute surveys through various channels, ensuring maximum reach and convenience for your donors.
  • Data Analysis and Reporting: We provide comprehensive analysis of survey results, offering clear insights and actionable recommendations.
  • Strategic Implementation: Based on survey findings, we help you implement strategic changes in donor communication, engagement, and stewardship.

Our comprehensive approach includes a deep commitment to your organization’s success.

Why Choose us for Your Donor Surveys?

Expertise in Donor Engagement

Our experience in donor stewardship ensures that your surveys are both effective in gathering data and respectful in approach.

Comprehensive Service

From survey design to data analysis and strategic recommendations, we offer a full-service solution.

Customized Approach

We understand that each organization is unique. Our services are tailored to meet your specific needs and goals.

Engage and Understand Your Donors Better

Transform your understanding of your donors through strategic surveys. Let Touchworks Communications help you gain deeper insights into your donor base, enhancing your Annual Giving Fundraising and donor relationship strategies.

Contact us today to start the conversation!

We Can Help

Reach out to find out how.


+1 250-248-5544


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